Returning a used item
Question
Please advise on the following:
I purchased a watch from a company. I wore it twice and then decided I did not like it and I want to return it. The company lists the following reasons for returns:
“unwanted item”; “no longer like the product”; “wrong purchase” and “does not meet expectations”
The returns policy states that if the item is used, reconditioned, or unboxed, it cannot be returned. Is it permissible for me to return it and get my cash back?
Answer
It will not be permissible to return the item since the company does not accept ‘used items’, as stated in your query. Hence, it will not be permissible to return the item as an unused item.
ALLAH TA’ALA IN HIS INFINITE KNOWLEDGE KNOWS BEST!
References (Arabic / Urdu sources)
الإقالة جائزة في البيع بمثل الثمن الأول” لقوله عليه الصلاة والسلام: “من أقال نادما بيعته أقال الله عثرته يوم القيامة” ولأن العقد حقهما فيملكان رفعه دفعا لحاجتهما “فإن شرطا أكثر منه أو أقل فالشرط باطل ويرد مثل الثمن الأول” (الهداية ص55 ج3)
- Answered by
- Maulana Ahmed Saeed
- Checked & approved by
- Mufti Mohammed Desai Saheb
Fatawa SA is an independent, read-only index of fatawa already published by Darul Ifta Ibn Masood. It is not a fatwa service. For your own situation, ask the issuing Darul Ifta directly.